The Connection Cannot Be Completed Because The Remote Computer That Was Reached Is Not The One You Specified

When connecting via RDP (Remote Desktop Services / Terminal Server), you may get the following error:

The connection cannot be completed because the remote computer that was reached is not the one you specified. This could be caused by an outdated entry in the DNS cache. Try using the IP address of the computer instead of the name.

This can be caused by the following things:

  • The time being incorrect on the Terminal Server
  • You may need to run ipconfig /flushdns on the client and Terminal Server
  • You may be connecting to a Terminal Server by typing it’s name when the Terminal Server is part of a farm. In this case you can get The connection cannot be completed… because your RDP client has been redirected to another server in the farm, so the server name you typed into your RDP client does not match the certificate for the Terminal Server you have been redirected to. To fix this run the RDP client in console / admin mode (type mstsc /admin in the command prompt to open the client in admin mode or mstsc /console in Windows XP or older operating systems)
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3 thoughts on “The Connection Cannot Be Completed Because The Remote Computer That Was Reached Is Not The One You Specified

  1. I had a thin client that, after working fine for over a year, decided it would not connect to the Remote Desktop Server any more with the above error.
    Turns out the time zone on the Thin Client had reset to somwhere else and the clock was wrong.
    Reset the time zone and the clock and all worked again. :)

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    • Funny, usually you get an authentication error when the time is wrong on the computer… I’ve never had the remote computer that was reached is not the one you specified from the time being wrong :?

      Thanks for sharing that one! Hopefully that will help somebody.

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      • It happened to me and it turned out the server time was wrong. had to fix it.. what a weird problem.

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